- Statement on privacy protection -
Privacy statement is valid for Korda-apartments.pl website belonging to Korda Apartments. The statement states how we collect and process and use information, including personal data that you provide on your website: korda-apartments.pl. It also describes the options available for using, accessing and updating your personal data.
- Data collection by Korda Apartments includes -
Your name, e-mail address, telephone number and address of residence;
Credit card details (card type, card number, name on the card, expiration date and CVC code);
Information about the guest's stay, including arrival and departure dates, special requests, observations about service preferences,
The data you provide us with about your marketing preferences, including those provided to us through surveys, contests or promotional offers in which you participate;
- We use your information for the following purposes -
Reservations - we need your personal data to process and manage your online booking.
Customer service - we use your personal data to provide customer service.
Guest reviews - we can use your contact details to send you an e-mail invitation to write a review after your stay. This may help other travellers choose the most suitable accommodation for them. If you write a review, it may be published on our website.
Marketing activities - we also use your data for marketing activities, to the extent permitted by law.
Other methods of communication - we may contact you on other occasions, e.g. by e-mail, traditional mail, SMS or telephone - the chosen method will depend on the information you provide. We may contact you for several reasons:
- Replying to or resolving any questions you have raised.
- If you have not completed your online booking, we may send you an e-mail reminder to remind you that you have completed your booking. We believe that this additional service enables you to continue an already started booking without having to search for the accommodation facility again and enter your details.
- If you are using our services, we can send you a questionnaire or ask you to evaluate your experience of using our website.
Legal aspects - in certain cases there may be a need to use your data, including personal data, in order to resolve complaints and legal disputes, in the case of official proceedings, as well as in matters related to compliance with the law or official requests made by law enforcement agencies.
- Data sharing - cooperation with portals - cooperation with portals
Booking.com: we cooperate with Booking.com B.V. with its registered office at Herengracht 597, 1017 CE Amsterdam, the Netherlands (www.booking.com) to provide online booking services. We are responsible for the content of this website and enable you to make reservations directly through this website, however reservations are processed by Booking.com.
This information may include personal information such as your name, your contact and payment details, the names of guests travelling with you and any wishes you may have when making a reservation.
To find out more about Booking.com and its affiliates, please visit Booking.com. Booking.com will send you a confirmation e-mail, an e-mail before your arrival and will provide you with information about the area and accommodation. Booking.com also provides 24/7 international customer service from local offices in more than 20 languages. Sharing your data with Booking.com's customer service staff is essential in order to provide you with assistance in all situations.
External service providers - we may use service providers to process your personal data on our behalf. There are several reasons for this, as stated in this statement, including but not limited to facilitating payment for reservations, sending marketing materials or analytical support. External service providers are bound by confidentiality obligations and are not allowed to use your personal information for their own or any other purposes.
- Data storage by Korda Apartments -
We will retain your personal information for as long as necessary to provide you with services, comply with applicable laws, resolve disputes between the parties and conduct business, including detecting and preventing fraud, other illegal activities. Any personal information we hold about you will be subject to this Privacy Statement. If you have any questions about retention periods for certain types of data, please contact us using the contact details below.
- Questions or complaints -
If you have any questions or comments about the processing of your personal data by us or if you would like to exercise any of your rights under this statement, please contact us at firstname.lastname@example.org .